XWiki HTTP Status 500 – Internal Server Error

Hello

I am super new in xwiki so I really appreciate if someone can help me.
I am trying to install xwiki on Window 2012 r2(Tomcat 9.0.38 and postgressql 42.2.16 as database) but when i start xwiki it always ends up in HTTP STATUS 500 - Internal Server Error

Here’s the logs

Type Exception Report

Message com.xpn.xwiki.XWikiException: Error number 11007 in 0: Failed to extract Entity Resource Reference from URL [http://itg-kb.profriends.com:8080/xwiki/bin/view/Main/]

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

javax.servlet.ServletException: com.xpn.xwiki.XWikiException: Error number 11007 in 0: Failed to extract Entity Resource Reference from URL [http://itg-kb.profriends.com:8080/xwiki/bin/view/Main/]
	org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:520)
	org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:427)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	com.xpn.xwiki.web.ActionFilter.doFilter(ActionFilter.java:122)
	org.xwiki.wysiwyg.filter.ConversionFilter.doFilter(ConversionFilter.java:109)
	org.xwiki.container.servlet.filters.internal.SetHTTPHeaderFilter.doFilter(SetHTTPHeaderFilter.java:63)
	org.xwiki.container.servlet.filters.internal.SavedRequestRestorerFilter.doFilter(SavedRequestRestorerFilter.java:208)
	org.xwiki.container.servlet.filters.internal.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:111)
	org.xwiki.resource.servlet.RoutingFilter.doFilter(RoutingFilter.java:132)
Root Cause

com.xpn.xwiki.XWikiException: Error number 11007 in 0: Failed to extract Entity Resource Reference from URL [http://itg-kb.profriends.com:8080/xwiki/bin/view/Main/]
	com.xpn.xwiki.XWiki.initializeResourceFromURL(XWiki.java:1050)
	com.xpn.xwiki.XWiki.getXWiki(XWiki.java:910)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:345)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:250)
	org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	com.xpn.xwiki.web.ActionFilter.doFilter(ActionFilter.java:122)
	org.xwiki.wysiwyg.filter.ConversionFilter.doFilter(ConversionFilter.java:109)
	org.xwiki.container.servlet.filters.internal.SetHTTPHeaderFilter.doFilter(SetHTTPHeaderFilter.java:63)
	org.xwiki.container.servlet.filters.internal.SavedRequestRestorerFilter.doFilter(SavedRequestRestorerFilter.java:208)
	org.xwiki.container.servlet.filters.internal.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:111)
	org.xwiki.resource.servlet.RoutingFilter.doFilter(RoutingFilter.java:132)
Root Cause

java.lang.RuntimeException: Failed to locate wiki descriptor for alias [itg-kb.profriends.com]
	org.xwiki.url.internal.standard.AbstractWikiReferenceExtractor.getWikiDescriptorByAlias(AbstractWikiReferenceExtractor.java:80)
	org.xwiki.url.internal.standard.DomainWikiReferenceExtractor.resolveDomainBasedWikiReference(DomainWikiReferenceExtractor.java:61)
	org.xwiki.url.internal.standard.DomainWikiReferenceExtractor.extract(DomainWikiReferenceExtractor.java:47)
	org.xwiki.url.internal.standard.entity.BinEntityResourceReferenceResolver.extractWikiReference(BinEntityResourceReferenceResolver.java:51)
	org.xwiki.url.internal.standard.entity.AbstractEntityResourceReferenceResolver.resolve(AbstractEntityResourceReferenceResolver.java:87)
	org.xwiki.url.internal.standard.entity.AbstractEntityResourceReferenceResolver.resolve(AbstractEntityResourceReferenceResolver.java:50)
	org.xwiki.url.internal.GenericResourceReferenceResolver.resolve(GenericResourceReferenceResolver.java:61)
	org.xwiki.url.internal.GenericResourceReferenceResolver.resolve(GenericResourceReferenceResolver.java:47)
	org.xwiki.url.internal.standard.StandardExtendedURLResourceReferenceResolver.resolve(StandardExtendedURLResourceReferenceResolver.java:65)
	org.xwiki.url.internal.standard.StandardExtendedURLResourceReferenceResolver.resolve(StandardExtendedURLResourceReferenceResolver.java:43)
	org.xwiki.url.internal.DefaultResourceReferenceResolver.resolve(DefaultResourceReferenceResolver.java:93)
	org.xwiki.url.internal.DefaultResourceReferenceResolver.resolve(DefaultResourceReferenceResolver.java:48)
	com.xpn.xwiki.XWiki.initializeResourceFromURL(XWiki.java:1045)
	com.xpn.xwiki.XWiki.getXWiki(XWiki.java:910)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:345)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:250)
	org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	com.xpn.xwiki.web.ActionFilter.doFilter(ActionFilter.java:122)
	org.xwiki.wysiwyg.filter.ConversionFilter.doFilter(ConversionFilter.java:109)
	org.xwiki.container.servlet.filters.internal.SetHTTPHeaderFilter.doFilter(SetHTTPHeaderFilter.java:63)
	org.xwiki.container.servlet.filters.internal.SavedRequestRestorerFilter.doFilter(SavedRequestRestorerFilter.java:208)
	org.xwiki.container.servlet.filters.internal.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:111)
	org.xwiki.resource.servlet.RoutingFilter.doFilter(RoutingFilter.java:132)
Root Cause

org.xwiki.wiki.manager.WikiManagerException: Failed to locate XWiki.XWikiServerClass document for wiki alias [itg-kb.profriends.com]
	org.xwiki.wiki.internal.descriptor.document.DefaultWikiDescriptorDocumentHelper.findXWikiServerClassDocumentReference(DefaultWikiDescriptorDocumentHelper.java:128)
	org.xwiki.wiki.internal.descriptor.document.DefaultWikiDescriptorDocumentHelper.findXWikiServerClassDocument(DefaultWikiDescriptorDocumentHelper.java:140)
	org.xwiki.wiki.internal.descriptor.DefaultWikiDescriptorManager.getByAlias(DefaultWikiDescriptorManager.java:148)
	org.xwiki.url.internal.standard.AbstractWikiReferenceExtractor.getWikiDescriptorByAlias(AbstractWikiReferenceExtractor.java:78)
	org.xwiki.url.internal.standard.DomainWikiReferenceExtractor.resolveDomainBasedWikiReference(DomainWikiReferenceExtractor.java:61)
	org.xwiki.url.internal.standard.DomainWikiReferenceExtractor.extract(DomainWikiReferenceExtractor.java:47)
	org.xwiki.url.internal.standard.entity.BinEntityResourceReferenceResolver.extractWikiReference(BinEntityResourceReferenceResolver.java:51)
	org.xwiki.url.internal.standard.entity.AbstractEntityResourceReferenceResolver.resolve(AbstractEntityResourceReferenceResolver.java:87)
	org.xwiki.url.internal.standard.entity.AbstractEntityResourceReferenceResolver.resolve(AbstractEntityResourceReferenceResolver.java:50)
	org.xwiki.url.internal.GenericResourceReferenceResolver.resolve(GenericResourceReferenceResolver.java:61)
	org.xwiki.url.internal.GenericResourceReferenceResolver.resolve(GenericResourceReferenceResolver.java:47)
	org.xwiki.url.internal.standard.StandardExtendedURLResourceReferenceResolver.resolve(StandardExtendedURLResourceReferenceResolver.java:65)
	org.xwiki.url.internal.standard.StandardExtendedURLResourceReferenceResolver.resolve(StandardExtendedURLResourceReferenceResolver.java:43)
	org.xwiki.url.internal.DefaultResourceReferenceResolver.resolve(DefaultResourceReferenceResolver.java:93)
	org.xwiki.url.internal.DefaultResourceReferenceResolver.resolve(DefaultResourceReferenceResolver.java:48)
	com.xpn.xwiki.XWiki.initializeResourceFromURL(XWiki.java:1045)
	com.xpn.xwiki.XWiki.getXWiki(XWiki.java:910)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:345)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:250)
	org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	com.xpn.xwiki.web.ActionFilter.doFilter(ActionFilter.java:122)
	org.xwiki.wysiwyg.filter.ConversionFilter.doFilter(ConversionFilter.java:109)
	org.xwiki.container.servlet.filters.internal.SetHTTPHeaderFilter.doFilter(SetHTTPHeaderFilter.java:63)
	org.xwiki.container.servlet.filters.internal.SavedRequestRestorerFilter.doFilter(SavedRequestRestorerFilter.java:208)
	org.xwiki.container.servlet.filters.internal.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:111)
	org.xwiki.resource.servlet.RoutingFilter.doFilter(RoutingFilter.java:132)
Root Cause

org.xwiki.query.QueryException: Exception while translating [where doc.object(XWiki.XWikiServerClass).server = :wikiAlias and doc.name like 'XWikiServer%'] XWQL query to the [hql] language. Query statement = [where doc.object(XWiki.XWikiServerClass).server = :wikiAlias and doc.name like 'XWikiServer%']
	org.xwiki.query.xwql.internal.XWQLQueryExecutor.execute(XWQLQueryExecutor.java:129)
	org.xwiki.query.internal.DefaultQueryExecutorManager.execute(DefaultQueryExecutorManager.java:72)
	org.xwiki.query.internal.DefaultQuery.execute(DefaultQuery.java:306)
	org.xwiki.wiki.internal.descriptor.document.DefaultWikiDescriptorDocumentHelper.findXWikiServerClassDocumentReference(DefaultWikiDescriptorDocumentHelper.java:121)
	org.xwiki.wiki.internal.descriptor.document.DefaultWikiDescriptorDocumentHelper.findXWikiServerClassDocument(DefaultWikiDescriptorDocumentHelper.java:140)
	org.xwiki.wiki.internal.descriptor.DefaultWikiDescriptorManager.getByAlias(DefaultWikiDescriptorManager.java:148)
	org.xwiki.url.internal.standard.AbstractWikiReferenceExtractor.getWikiDescriptorByAlias(AbstractWikiReferenceExtractor.java:78)
	org.xwiki.url.internal.standard.DomainWikiReferenceExtractor.resolveDomainBasedWikiReference(DomainWikiReferenceExtractor.java:61)
	org.xwiki.url.internal.standard.DomainWikiReferenceExtractor.extract(DomainWikiReferenceExtractor.java:47)
	org.xwiki.url.internal.standard.entity.BinEntityResourceReferenceResolver.extractWikiReference(BinEntityResourceReferenceResolver.java:51)
	org.xwiki.url.internal.standard.entity.AbstractEntityResourceReferenceResolver.resolve(AbstractEntityResourceReferenceResolver.java:87)
	org.xwiki.url.internal.standard.entity.AbstractEntityResourceReferenceResolver.resolve(AbstractEntityResourceReferenceResolver.java:50)
	org.xwiki.url.internal.GenericResourceReferenceResolver.resolve(GenericResourceReferenceResolver.java:61)
	org.xwiki.url.internal.GenericResourceReferenceResolver.resolve(GenericResourceReferenceResolver.java:47)
	org.xwiki.url.internal.standard.StandardExtendedURLResourceReferenceResolver.resolve(StandardExtendedURLResourceReferenceResolver.java:65)
	org.xwiki.url.internal.standard.StandardExtendedURLResourceReferenceResolver.resolve(StandardExtendedURLResourceReferenceResolver.java:43)
	org.xwiki.url.internal.DefaultResourceReferenceResolver.resolve(DefaultResourceReferenceResolver.java:93)
	org.xwiki.url.internal.DefaultResourceReferenceResolver.resolve(DefaultResourceReferenceResolver.java:48)
	com.xpn.xwiki.XWiki.initializeResourceFromURL(XWiki.java:1045)
	com.xpn.xwiki.XWiki.getXWiki(XWiki.java:910)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:345)
	com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:250)
	org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	com.xpn.xwiki.web.ActionFilter.doFilter(ActionFilter.java:122)
	org.xwiki.wysiwyg.filter.ConversionFilter.doFilter(ConversionFilter.java:109)
	org.xwiki.container.servlet.filters.internal.SetHTTPHeaderFilter.doFilter(SetHTTPHeaderFilter.java:63)
	org.xwiki.container.servlet.filters.internal.SavedRequestRestorerFilter.doFilter(SavedRequestRestorerFilter.java:208)
	org.xwiki.container.servlet.filters.internal.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:111)
	org.xwiki.resource.servlet.RoutingFilter.doFilter(RoutingFilter.java:132)
Root Cause

Hi, your stack trace is not complete and is missing the root cause. It’s hard to help you without that.

anyway already fixed the problem. Issue is on postgreSQL authentication. Thanks